Customer Care

CUSTOMER CARE

At Chillizone we provide our customers with great service even after you have purchased your bean bag online. We can offer discounted bean bags, cheap and direct to the public because we do not have shop front overheads. Thus, you the consumer can buy bean bags online, direct from us with confidence at discounted prices. Our Bean Bags are made from durable, quality fabrics that will stand the test of time. If your questions are not answered below please contact us and we will gladly give you the advice that you need.

BEAN BAG CARE

Our Bean Bags are made from durable, quality fabrics that will stand the test of time. All of our Bean Bags comply with current Australian regulations having had the zip pulls removed. If you need to open your bean bag place a safety pin or paper clip through the zip hole and pull the zip open. Repeat this process to close the zip. Always keep your bean bag away from naked flame and high temperature.

If your bean bag is starting to feel a little flat add some more beans and it will be like new again. Polystyrene Beans are available from Chillizone for $14.00 per 100 litre capacity or most major department stores like Big W, Target & K-Mart Australia Wide.

WASHING YOUR BEAN BAG

If you need to wash your bean bag open the zip and either remove your Chillizone beanbag liner or pour the beans into the bath tub, large box or bag.

Follow the following washing instructions relating to the fabric of your bean bag;

Cotton Cord beanbag – 100% cotton – Gently hand wash and hang to dry

Velour beanbag – 100% Polyester - Gently hand wash and hang to dry

Faux Fur beanbag – 100% Polyester - Gently hand wash and hang to dry

Vinyl beanbag – 100% Vinyl – Wipe clean with a damp cloth

Indoor-Outdoor beanbag – Oxford Nylon - Wipe clean with a damp cloth